Terms and Conditions for Interference Films - www.interferencefilms.co.uk
1. Introduction
Welcome to Interference Films ("we", "us", "our"). These Terms and Conditions govern the use of our website and the purchase of products from our online store at www.interferencefilms.co uk. By accessing and using our site, you agree to comply with these Terms and Conditions. If you do not agree with them, please do not use our site.
2. Company Information
Interference Films
Email: info@interferencefilms.co.uk
3. Products and Services
We aim to provide accurate descriptions of the products available for sale on our website. However, we do not guarantee that the images or descriptions of products are entirely accurate. All products are subject to availability.
4. Ordering and Acceptance of Orders
When you place an order, you are offering to purchase the products on the terms set out in these Terms and Conditions. Your order constitutes an offer to purchase, which we may accept or decline at our discretion. Once your order is confirmed and payment is processed, we will send you an email confirmation, which constitutes acceptance of the order.
5. Price and Payment
Prices for our products are displayed in GBP (£) and include VAT, unless otherwise stated. Shipping fees may apply and will be calculated at checkout.
We accept payments via credit/debit cards, PayPal, full payment is required before an order can be processed and shipped.
6. Shipping and Delivery
We aim to dispatch orders within 2 working days. Delivery times may vary depending on your location and the shipping method chosen. Shipping charges will be displayed at checkout.
Delivery of your order is subject to availability and may be affected by external factors such as weather conditions or courier delays. We are not responsible for any delays outside our control.
7. Right to Cancel and Returns
As a consumer, you have the right to cancel your order within 14 days from the date you receive the goods, without giving any reason. To exercise this right, please contact us at info@interferencefilms.co.uk
You are responsible for returning the goods at your own expense, unless the goods are faulty or misdescribed. If the goods are returned in a saleable condition, we will provide a full refund, including the standard delivery charge, within 14 days of receiving the returned goods.
8. Faulty or Damaged Goods
If any goods you receive are faulty, damaged, or not as described, please notify us immediately. We will arrange for a return and offer either a replacement or a full refund, including any delivery charges.
9. Privacy and Data Protection
We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we collect, store, and use your personal data.
10. Intellectual Property
All content on our website, including images, text, logos, graphics, and designs, is protected by intellectual property laws and is owned by us or licensed to us. You may not copy, reproduce, or distribute any of the content without our prior written permission.
11. Limitation of Liability
We are not liable for any indirect or consequential loss or damage arising out of your use of our website or the products purchased from us, except for those resulting from our negligence or breach of contract.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Changes to Terms and Conditions
We reserve the right to update or amend these Terms and Conditions at any time. Any changes will be posted on this page, and the updated terms will apply to all orders placed after the date of the change.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us at: Email: info@interferencefilms.co.uk
1. This policy sets out the returns policy for goods or services purchased through the online store operated by Interference Films.
2. To be eligible for a return, your item must be unused and in the same condition that you received it, and it must be in the original packaging.
3. Under the Consumer Contracts Regulations, if you change your mind about a purchase you have made within 14 working days after the date of delivery, you are entitled to a full refund of the original purchase price for the goods or services you wish to return, and the original postage and packaging charges made. You will not be entitled to a refund of the cost you incur in returning the item to us.
4. Our standard returns policy entitles you to a full refund of the purchase price and postage and packaging charges if you change your mind (i.e. the goods or services provided are not faulty or were not described properly) within 14 working days.
5. If the item you purchased was faulty or did not work properly, or you think the item was not as described in the item description, please contact us first before requesting a refund as we may be able to resolve your problem to your satisfaction.
6. Where you would like to return a physical product you have purchased, please contact us to let us know that you will be returning the item. To obtain a refund for a non-physical product (like a service) please contact us for further information about how this can be done.
7. Once your return is received and inspected we'll contact you to let you know whether your refund will be processed or not, and credit your original method of payment, within a certain amount of days.
If you haven't received a refund yet where we have told you we have issued one, please check your bank account or card statement to make sure it hasn't been received and then contact your bank as some banks or card companies take a number of days to credit your account.
8. If an item you purchased was purchased with a discount voucher, then we will only refund the amount that you paid (and not the amount the item was listed for).
9. If an item you purchased was in a sale then it may not be eligible for a refund if you have changed your mind. If you are in any doubt please contact us before making the purchase.
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